Me three. I thought Taliesin's assumption that this was made by a lower-level person was likely correct and I was waiting to see if Blizzard threw someone under the bus.
Saying things like "our process wasn’t adequate" and then saying nothing about how it's inadequate, how they determined that, or what they'll do about that is just bafflegab. It's throwing "the process" under the bus rather than having some human own it. There's not even a half-hearted apology for the "process" or its outcome. Literally, the words "apology" and "sorry" don't appear anywhere on that page.
Also, the bleating about "values" without any language indicating how they plan to hold those values in the face of conflicting national and fan interests is incredibly shallow. If this is the best they can come up with after a week? They're just begging for trouble.